3-Year Warranty – Professional Devices

We stand behind the quality and performance of all our professional aesthetic devices.

Because our systems include advanced electronics, precision components, and medical-grade technology, every device is backed by a comprehensive 3-year warranty, giving you complete peace of mind with your investment.

What’s Covered

All devices are covered against:

• Manufacturing defects in materials
• Faults in workmanship
• Electrical or mechanical failures under normal use

If a verified defect occurs within the warranty period, we will:

• Repair the device
• Replace defective components
• Or provide a replacement unit if necessary

Our priority is to keep your device fully operational with minimal downtime.

Replacement Parts

Defective components resulting from manufacturing issues will be repaired or replaced at no cost.

What’s Not Covered

This warranty applies strictly to manufacturing defects and does not cover normal wear and tear or damage caused by improper use.

Exclusions include:

• Normal wear and tear (e.g. cosmetic aging, consumables, filters, light degradation over time)
• Misuse, abuse, or negligence
• Improper installation or operation
• Unauthorized modifications or repairs
• Damage caused by external factors (e.g. power surges, water damage, fire)

Warranty Conditions

• The warranty period begins on the date of purchase
• This warranty is non-transferable and valid only for the original purchaser
• Proof of purchase is required for all claims

Liability Disclaimer

To the fullest extent permitted by law, we are not liable for:

• Indirect or consequential damages
• Loss of revenue or business interruption
• Any injury or damage resulting from improper use, installation, or servicing

How to Make a Claim

If you experience an issue, please contact our support team with:

• Your order number
• A description of the issue
• Photos or videos (if applicable)

We will handle your request as quickly and efficiently as possible